fomo7 Privacy Policy — How We Handle Your Data

This Privacy Policy applies to all players and visitors who access or use the fomo7 platform at fomo7.uk. It describes how fomo7 ("we", "us", "the Platform") collects, processes, stores, and protects personal data in connection with the operation of our online gaming services.

fomo7 is an online gaming platform serving players in the Philippines. The services we offer include sports betting, live casino, online slots, and eBingo — all accessible via browser and the fomo7 mobile app. As part of operating these services, we necessarily collect and process personal information about registered players.

We are committed to handling that information responsibly, using it only for the purposes described in this policy, and taking appropriate steps to keep it secure. By registering a fomo7 account, you acknowledge that you have read and understood this Privacy Policy.

fomo7 collects personal data in the following categories:

We collect only what is reasonably necessary to operate the fomo7 platform, meet legal obligations, and protect both players and the platform from fraud and abuse. We do not collect sensitive personal data such as biometric data or health information beyond what is strictly required for identity verification purposes.

fomo7 uses the personal data we collect for the following purposes:

• Account creation and management — to set up and maintain your fomo7 account, authenticate your identity at login, and process account-related requests.
• Identity verification and KYC compliance — to verify that you are who you say you are, that you meet the age requirement of 21+, and that your payment methods are registered in your own name.
• Processing transactions — to handle deposits and withdrawals in Philippine Peso, reconcile account balances, and maintain accurate financial records.
• Platform operation and improvement — to monitor platform performance, diagnose technical issues, understand how features are being used, and improve the overall player experience.
• Fraud prevention and security — to detect and investigate suspicious activity, prevent money laundering, and protect players from unauthorised account access.
• Responsible gaming — to monitor usage patterns that may indicate problem gambling and to administer deposit limits, self-exclusion requests, and other responsible gaming tools.
• Customer support — to respond to enquiries, resolve disputes, and process account closure requests.
• Marketing communications — only where you have opted in, to inform you of promotions, new features, and other platform news. You can opt out at any time.

fomo7 does not sell your personal data to third parties. We share personal data only in the following circumstances:

• Service providers — Trusted third parties who assist in operating the fomo7 platform, including payment processors for PHP transactions and identity verification providers for KYC. All service providers are bound by data processing agreements that restrict how they use your information.
• Legal and regulatory obligations — Where required by applicable law, court order, or regulatory authority, fomo7 may disclose personal data to the relevant authority. We will notify you if legally permitted to do so.
• Fraud prevention and security — In cases of suspected fraud, money laundering, or platform abuse, relevant data may be shared with law enforcement agencies or fraud prevention organisations.
• Business transfers — In the event of a merger, acquisition, or transfer of fomo7's business, personal data held by fomo7 may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

Any third party that receives personal data from fomo7 in connection with the above is contractually required to handle it in accordance with applicable data protection standards and to use it only for the specific purpose for which it was shared.

fomo7 uses cookies and similar tracking technologies on the fomo7.uk website and in the mobile app. Cookies are small text files stored on your device that help the platform function correctly and remember your preferences.

We use the following types of cookies:

• Essential cookies — Required for the platform to work. These include session cookies that keep you logged in while you navigate the site and security cookies that help detect suspicious activity. You cannot opt out of essential cookies without stopping use of the platform.
• Functional cookies — Remember your preferences such as language settings, preferred sports categories, and game view options. These make your experience more convenient but are not strictly required.
• Analytics cookies — Help fomo7 understand how players navigate the platform — which pages are visited most, where drop-offs occur, and how features are used. This data is aggregated and is not linked to individual identities for analytics purposes.

fomo7 does not use third-party advertising cookies or retargeting technologies that track your activity on other websites after you leave fomo7.uk.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of some features on the platform.

fomo7 takes data security seriously and implements a range of technical and organisational measures to protect your personal data:

• SSL encryption — All data transmitted between your device and fomo7 is encrypted using SSL/TLS. Look for the padlock icon in your browser's address bar when accessing fomo7.uk.
• OTP verification — Account login and sensitive actions such as withdrawal requests require one-time password (OTP) confirmation via your registered contact method, adding a layer of protection beyond your password alone.
• Access controls — Internal access to personal data is restricted to staff who require it to perform their specific roles. Access rights are reviewed regularly and revoked when no longer needed.
• Data minimisation — We collect and retain only the personal data necessary for the purposes described in this policy. Data that is no longer needed is deleted or anonymised in accordance with our retention schedule.

While we apply industry-appropriate security measures, no online platform can guarantee absolute security against all possible threats. You also play a role in account security — using a strong, unique password and keeping your login credentials confidential significantly reduces the risk of unauthorised access.

fomo7 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including operational, legal, and compliance requirements.

In practice, this means:

• Account data is retained for the duration your fomo7 account is active and for a defined period after closure, as required by financial record-keeping obligations.
• KYC and identity verification documents are retained for the period required by applicable anti-money laundering regulations following account closure.
• Transaction records, including deposit and withdrawal history in PHP, are retained for the period required by financial compliance rules.
• Communications data such as support transcripts is retained for a reasonable period to allow for follow-up and dispute resolution.

Once personal data is no longer required, it is securely deleted or anonymised so that it can no longer be attributed to an individual. If you want to know more about the specific retention period for a particular category of your data, contact us at [email protected].

As a fomo7 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with a clear description of your request and the relevant account details for verification.

fomo7 is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. Age verification is conducted as part of the KYC process, and accounts found to belong to underage individuals are closed immediately with any balance forfeited.

If you believe that a minor has accessed or registered on fomo7, please notify us immediately at [email protected] so that we can investigate and take appropriate action.

fomo7 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, legal requirements, or evolving privacy practices. When we make material changes, we will update the "Last updated" date at the top of this page.

For significant changes, we may also notify registered players via the email address on their account. Your continued use of fomo7 following a policy update constitutes acceptance of the revised Privacy Policy.

We encourage you to review this page periodically so you remain informed about how your personal data is handled on fomo7.

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact the fomo7 team:

[email protected]

Please include your registered account email address and a clear description of your query or request. We will aim to get back to you within 2–5 business days depending on the nature of the request.

For data rights requests specifically — access, rectification, erasure, or portability — please clearly state in your message which right you are exercising and we will process your request in accordance with Section 8 above.